Although I had an appointment, I had to wait 45 minutes before a nail technician took care of me. Even after that, there were a couple of employees who kept shuffling around as they had accepted too many customers. My nails took an hour and a half to get done, and majority of that time I was sat waiting for an employee. I've been to this location twice, and both times have received a text beforehand asking me to either change my appointment time or visit another location.
The nail artist used mostly a drill and only acetone for the last remnants to remove my BIAB and as a result cut through my nail to my skin underneath when removing my BIAB leaving my nail damaged and painful