Gemm Beauty Clinic - Palmers Green Reviews
403 Green Lanes, Palmers Green, London, N13 4JD
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374 reviews
Ambience
Cleanliness
Staff
The main issue was the therapists social skills. A real shame as it is a lovely, clean and welcoming salon, which is very pretty. She did a great massage, although I was surprised that she didn’t ask me about any back issues I have (numerous!). Instead I had to tell her during the massage, which was annoying.
Facial was mediocre, and the therapist had bad breath. She made me feel ugly: “You have red skin and spots” and during my massage “You have a hump in your neck, no it’s not fixable, it’s to do with bone growth”. What a load of crap, in a young person like me it’s postural and reversible! So that was grim.
I went for this massage to get away from the stress of being a medic, so I was really annoyed when the therapist requested “advice”. This was during my facial where I was meant to be relaxing quietly. Instead she regaled me with tales of her suicidal friend, and asked me what to say to her....totally inappropriate and put me in a difficult position, as I couldn’t say no. She also ignored me when I told her a face-scrub was too rough.
If I’d had as better therapist, I would have rated it 3.5-4 stars, but she really let it down. I hope the salon can learn from my experience. I wouldn’t return...especially now I have written this scathing review!!
Back, Neck & Shoulders MassageShow all…
I had my facial appointment with Demet. Overall it was okay. I won't be visiting this place again. No comments about what steps my therapist was performing on me. I would have been more comfortable if she had told me briefly ab what steps she was doing. Also it was supposed to be for 1 hr 15 mins but facial was all done in 1 hr 6 mins.
Men's Facials
Very happy with my shellac nails ready for holiday! Nice staff and good service ❤️
Treatment by MUKO•Gel Nails Manicure
Nice staff :) Monika was amazing! I was in. lot of pain with tight neck and shoulder muscles and she really helped xx I am already booked to return Saturday :) Thank you!!
Back, Neck & Shoulders Massage
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