Genesis New World Thai Massage Centre Reviews
119 Stanley Road, Twickenham, London, TW11 8UB
Check availability and book onlineReviews are written by customers after their visit.
131 reviews
The venue were able to fit us in on the same day, which I was extremely impressed about. The venue was lovely and the staff were very professional. Bare in mind that this option on treatwell is for a combined Thai massage, so they will be stretching you a bit! But you can pay extra at the venue if you want to change this to an aromatherapy/deep tissue massage. The beds were heated, which you can turn on and off- perfect for me because I get cold easily. I’m allergic to nuts and they use almond oil here, but I anticipated this may be the case as this happens with a lot of places I get massages, so I brought my own massage oil on the day, which they were happy to use. I’d probably come here again for an aromatherapy/deep tissue massage. Thanks again!
Treatment by Nita•Couples Massage
The massages are always pretty good in this place, but often when you book they call you to change the time, which is what happened. I arrived at the new changed time which was earlier than I wanted but I had to wait 30 minutes outside as there was no one there, so I didn’t understand why the time was changed.
Treatment by Nita•Lymphatic Drainage
The therapist 'Sia' was excellent. She asked at the beginning the pressure I needed, and made recommendations. She was aware of the areas that were tense in my body and worked around them, knowing exactly how much pressure to put; and release that tension; I felt so much better afterwards. I would certainly go back again; and for her. Thank you for making that experience so wonderful
Treatment by Nita•Swedish Massage
The massage itself was great, could have been deeper pressure, and I did ask for this a couple of times, but otherwise, good and very relaxing. Worked out some difficult knots!
There was a bit of chaos around the booking though, which interfered with the relaxation aspect of a massage! I was called about 40 minutes before my treatment time, to say they had double booked and could I come later. This was a voicemail as I was working that morning, so by the time I received the message, the massage was in 30 minutes and I was on my way. I tried to call back and the line was engaged for 10 minutes. Eventually I got through and the lady was very apologetic but asked me to come an hour later. So I killed time for an hour, as I was already close to the venue. Then when I arrived, they were surprised I was pregnant, despite my having booked a pregnancy massage. Cue much shuffling around. The result was I ended up with a shorter massage as they hadn’t prepared for a pregnancy massage.
It was expensive- my local Thai massage place is around 30% cheaper but I decided to book this one as they advertised as supplying a pregnancy specific massage.
All in all; good massage, shame about the administration. I think this is partly down to Treatwell but the salon also bears some responsibility as the person who is notified by email of TW bookings was not available or checking the notifications.
Treatment by Nita•Pregnancy Massage
great service and good value for money as usual.
Treatment by Nita•Pregnancy Massage
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