I'm giving 2 stars only because of the girl who did my hair and gave me amazing blow dry after. I felt really embarrassed by one of the "main hairdressers" who suppose to teach the team. By my scalp condition, I use medical shampoo and herbal hair mask, so because my hair doesn't look fab all of the time. My hair was called very poor etc and nobody asks me if I have any scalp or other condition. The main hairdresser even gave me a bad look in the mirror. I wasn't advised about how to improve it. I felt so embarrassed, I wanted to run away at this moment...
Next to me was a girl with lovely long hair, she was treated properly. politely with respect. Unfortunately, can't say the same for me.
I know I pay only 5 pounds, but I spent more than 2 and a half hours in the salon and at least I suppose to be treated with respect.