It was not what i expected when booking for reflexology... To start the treatment my feet were soaked in a bucket (so didn't quite fit in) of warm water that then went cold. When the reflexology part started, the therapist used rubber gloves and Vaseline, and rubbed my feet but wasn't very relaxing due to the sounds of the rubber gloves and friction caused. It felt more like a foot rub than reflexology and It wasn't what I expected..