Very good location in the centre of chiswick. Mitra knew what I wanted and she chose the right colour which suits my skin colour. The cut was nice and overall I have enjoyed the colour and the cut plus the highlight. I will defenately go back.
I feel the need to write 2 separate reviews: 1 for booking process/customer service before the treatment, which was quite appalling, and 1 for the manicure and pedicure, which were both great! I booked an appointment for 1pm, I received a call straight away to confirm the appointment, then 5 minutes later I got an SMS asking to get there at 1.30pm, and when I got there at 1.30pm I still had to wait half an hour to get my treatment, without getting any apology - not acceptable.
However once the treatment started, I was very impressed with the service Lourdes provided: a very thorough pedicure while sitting on a comfortable massage chair, great filing and varnishing. One of the best manicure and pedicure I've ever had. My feet were very needy after long walks and runs, and now they feel properly rejuvenated.
A real shame about the booking process and the wait.