Never got to go, and was still charged. Made my appointment online, for 11. Had a call the next day asking me to reschedule to 12. Not really convenient, but said yes. Called the salon on the day to confirm, chaos! No one knew who I was, eventually they found the booking, then changed it to 3. I rang wahanda to complain and ask for a refund, they called the salon who said I'd changed times, and they wouldn't either refund or reschedule. Nice. So, paid 65 pounds for nothing....waiting for wahanda to attempt to sort this out. Never again!
I really had a terrific experience at this salon, I was really surprised that I received such a top quality hair cut & hightlights, especially the blow dry which was better than most, and it was for such good value. I have went to a fancier salons & paid much more & not received even half as good a service. I really recommend Mitra, who did my hair herself!
I need to say, regarding the fact that the service/staff weren't very professional, I had a very very good brazilian blow dry, much better than what I have had in much more luxurious saloons.
Color was done nicely, cut and blow-dry amazing, would definitely recommend. I've marked the experience down based on cleanliness and because I had to pay £30 pounds extra for blow-dry. Their introductory offer for full head of highlights with cut + blow-dry would cost me less than what I've payed all together.
I've marked the experience down based on one factor - when I arrived the man at the desk, scowled at me then at my wahanda voucher and said 'well how much did you pay' to which I said I couldn't remember as it was a while ago. He then wanted to know how long. He was clearly unhappy that I wasn't paying full price - but to make up for it, at the end charged me the £10 for long hair (my hair is just below shoulder length) and then charged me £20 for the trim I had. In the end I paid more than if I had walked in off the street and paid their introductory offer of £58 for half head, cut and blow dry - at no point did they offer me that. I would not go back for that reason - the man was intent on making more out of me. Shame really as the cut and colour was good.