Glam Laser, Hair & Beauty Salon Reviews

8 Holders Hill Parade, Mill Hill, London, NW7 1LY

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Reviews are written by customers after their visit.

4.7
921 reviews

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Written by our customers, so you know what to expect at each and every venue.
I would avoid this salon, will definitely not come back or recommend to my friends. I have had problems with getting the chosen through wahanda time of my booking as was phone a day after and the lady said she cannot do this time slot?! Well obviously if I booked my appointment for that time it meant I couldn't really change it and plus why would you put online that that time slot was available? The place was very very cold! The lady doing my waxing wasn't engaging or even polite, she looked like she hates her job. No hot beverages was offered to me. The waxing itself wasn't very good, the lady wasn't being attentive or careful with what she was doing, no attention to detail, if I was you I wouldn't go there.
I got there on time but was made to wait 10minutes, not offered a hot drink or else. The massage itself was ok, the therapist did not explain a thing about the oils she will be using or even made an effort to talk. In the middle of the massage someone came into the room and chatted with the therapist. Then the therapist dropped the stone making a not so relaxing noise, being a hairdresser as well i could hear all the conversations going on, phone ringing, so all in all not relaxing at all. After 40minutes, the therapist stopped but I booked an hour. I told her and she just ignored me, told me to get ready and pop at the reception. Which i did, no one asked me how was the massage or said goodbye to me, the therapist was already doing someone's hair... Maybe it was saturday and busy but i will never go there again or recommend it for a massage to anyone. They should stick to hairdressing if they dont want to provide other services.
Quite a basic facial but very relaxing and the therapist was very professional. This salon is very good, clean and welcoming. The only downside - I was aware that someone else came into the treatment room while I had my eyes covered so that was a bit disconcerting.
I went in for a blow dry and I had Bety and it was AMAZING. The place was clean and they even managed to squeeze me in for a leg wax which was also really good. The first thing I did was book another appointment.
The venue is a hair salon so you hear blow drier while trying to relax for your facial (on top of that they forgot to close the door in the beginning of the treatment) Beautician was wearing a braclet with a dangling pendant, that kept landing on my face through the treatment. The treatment table was very wobbly (had to be held when you get on and off it) and during the treatment it kept moving- again making it hard te relax Overall: if you need to have your face cleaned and creams applied- it's reasonalby priced, for relaxation- a no go.