Anna was great and so was the guy who took over from he as she had to deal with someone else in between. I asked them to repair a couple of my nails as they had started to split a bit, but they suggested I had a coat of BIAP instead which is much better and harder wearing and only £5. I’ve been going to them since they opened in Swiss Cottage back in March and the staff are all so lovely, friendly and polite. The salon is spotlessly clean and comfortable and they even let me bring my dog in!!