Communication levels were not great. Most staff were speaking in their own language - I found that to be inconsiderate and left wondering if they were talking about their clients. Was left for a long time soaking my feet in warmish water until I requested for them to add hot water. The Indian lady there was extremely friendly and kind and whilst attending to other clients was watching out for me too. The gel nails I had done were too rushed and I was not very happy about the service I had.