I am so shocked about my experience here today, last time i came everything was amazing and painless, however this time i booked with the therapist but when i got there i had someone called rose when she wasnt who i was meant to have and the whole wax was so bad kept getting caught and she kept going over the wax under my armpit, which because im trained i know that you’re not meant to go over wax on sensitive skin and i have really sensitive skin. The wax is clean but wax is still everywhere.