I booked a Swedish massage after running a half marathon. I asked Patricia to pay special attention to my right shoulder as I play a lot of sport with it - she didn’t seem to understand and didn’t seem to concentrate any more on it. In other massages I have had I have mentioned it and it has been paid attention to. The music was from a playlist on Spotify and played adverts at one point which spoiled the point of relaxing. Although I understand the heater was to keep me warm it was very noisy, and you could also hear doors slamming etc. outside the room. This meant I was stressing out trying really hard to relax!! I think Patricia also had quite long nails because they scratched me sometimes. I understand I paid a low price for the length of time, but a lot of small things that could easily be changed meant that even at the low price I don’t feel it was good value.
The salon itself looks a little tired but the service was brilliant and Patricia was fantastic - didn't rush with my waxing treatments and was very meticulous. I bought one of the spring offers from treatwell but would definitely go back without this as I think the treatments very competitively priced for London.