warm, inviting atmosphere as soon as I walked in, offered tea or water from friendly receptionist - but had to wait 20 minutes (was pre-warned as they were missing a therapist that day). Very good wax from lovely therapist though, really pleased with result and would go back.
Unfortunately not a good experience this time: manicure and pedicure had quite a number of flaws, cuticles were roughly cut and I was left with a bleeding toe and finger, and polish applied on top of the bruises! I was left for 40 minutes under drier after my manicure, whilst the girl was attending other customers, and even after that the polish was still fresh and smudged as soon as I left...
Probably not ideal to have only one staff covering so many appointments by herself, considering there were two more people (working?) in the shop who weren't doing anything other than...look?
Hollywood wax was great. Woman who did it was really quick and efficient and salon seems really nice and clean and had a nice ambience. Will definitely be back!