Had a lash lift and brow lamination done and love it! Chelsie was amazing, so friendly and talked me through everything I needed to know for aftercare etc. Will definitely be back!
One star too many. Cancelled my pre-paid 3:30 pm appointment made via the Treatwell App just as I arrived at the venue. Did not try to email, text or leave a voicemail at any point during the day until 3:27 pm. No consideration of the journey I made to get to the appointment in 37 degrees heat or the fact that my appointment was for an event that evening and it was too short a notice to rearrange with another salon. Very disappointed.
Unfortunately, a poor experience. My therapist was surly throughout. No smile or hello, walked past me, sat at a dirty & cluttered table (fizzy pop bottles). The process was rough & led to two of my cuticles bleeding - the therapist used a piece of gauze to wipe away but didn’t clean my hands or hers (!) & painted over the bleeding nail. I chose to leave the station & wash my hands at a sink with no soap, so used hand sanitizer. The final manicure was ok but poor customer service & sanitation