The wax was really good - good quality thick wax and pain-free. But unfortunately, Elise seemed preoccupied with something. In between putting the wax on my skin she’d be incessantly texting for a good few minutes, leaving me lying there with the wax on. Not only is this rude but also unhygienic to be touching the phone then my skin. Usually, waxes take around 15 mins but this took 30 which is far too long.