Wax was quick & efficient & painless but the therapist left quite a lot of wax on me, which I didn’t realise at the time, but later it was then stuck to my thong. The therapist also never asked if the temp of the wax was ok or to check the wax after she had finished. On a later look there were a few stray hairs, although I know I have very fine hair, it would have been nice if she plucked them out like most therapists do. She was very sweet, but I wouldn’t go back if I wanted a thorough wax.