I didn't get my nails done by Anna who I was booked in with. the person who did my nails was very sweet and took care to do the acrylics but the shape of my nails is uneven and a few are very visibly crooked. not sure I'll go back for the price
the shoulder massage was incredible. perfect if you have tight shoulders and need help to relax. there was no separate massage room though so be prepared to have the massage amongst the main room where everyone getting nails done