Parveen was a nice lady as was the receptionist. My issue is that I couldn't help but notice one stick was used throughout the whole wax, including the butt area. This isn't very hygenic putting the same stick in and out the wax. As a result over the last few weeks ive had quite a few large pimples which I can only relate to that as I don't usually get them. Also some hairs were not removed and the hair has grown back quicker than when iv waxed at other places. Iwould not return based on is.