Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1087 reviews

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Written by our customers, so you know what to expect at each and every venue.
Nice place to chill out .nice staff .breakfast needs more attention have to wait 15min for the buffet to get topped up . Why no fruit ? Dinner: i ordered fish n chips ,the fish was half batter 🤔 had to send it back . Management in evenings need sorting out. Shouldn't have sent the fish to me looking like that !!
Overall we had a lovely time. However the staff seemed unhappy to work there, they were all polite but lacked energy and movation. At breakfast there was one lad working the floor all alone with alot of guests in the dinning Hall. We requested an early check in to which was £15, the room wasn't made up so we complained and we got given a new room. However the views were stunning and the food was lovely.
This was a good hotel and value for money, however we felt the place lacked attention to detail. Possible lack of staff but no excuse. Woke up and came down for a drink in the morning and still left out on the patio area was all last nights drinks and bottles, that should be clear the night before. Dinner I choose the steak and had to ask for a steak knife. We were in room 8 and was surprised by the lack of privacy in the bathroom with no blind or curtains on window, frosted glass but even so
I have never had a facial before but my first time in Guildford Manor Hotel and Spa was with charging and she was so gentle and friendly I'm very considerate to my skin. The location, atmosphere, service including everybody that was there were exceptional. My partner Rishi and I go there every 6 months the part of our relax and I'll reset button so we wouldn't have it any other way
A mixed review! Driving into the hotel, the grounds were beautiful and there was plenty of free parking, a good start! When we walked into the hotel itself, whilst not that aesthetically pleasing to look at on the outside I thought the inside was classy with a touch of grandeur and very clean. We had paid for the twilight package, arrived early and were seated straight away in the restaurant, where we had a lovely cup of coffee. The cakes/sandwiches were delicious. After tea we went on to ha