We had such a brilliant and relaxing time at this venue. The staff were very accommodating and managed to rearrange our appointments despite some staff sickness. The outdoor pool is especially lovely, we could have stayed there all day. The afternoon tea was perfect - everything was delicious and not too much food so you felt like you could try everything without wasting lots or feeling too full. Even the china was beautiful!
Great place and lovely atmosphere. Spa and treatments were very relaxing even though there was a mix up of the timings given to us. Food was very good as well. Overall a much needed break .
I have written a complaint email - which was a week ago tomorrow and I have not had a response from a hugely disappointing stay ago the Guildford Manor Hotel and Spa. I have never had to complain in this way before and was not going to write a negative review as I sent an email, but as I've had no response I am hugely disappointed. Basic review as I've sent a detailed complaint email..
Would not recommend in anyway this hotel