After booking a wowcher deal I was left extremely disappointed by my experience.
After getting cancelled on the first time, I arrived the second time in time for treatment to be told I was late and wouldn't have access to the spa for two hours like I had paid for. Even though all previous email responses said to arrive for 2:30pm. When speaking to a term member about this he told me he couldn't help and I'd need to speak to wowcher.
We found the staff to be excellent, special thank you to Francisco in the restaurant. Towels in our room were very thin, also the toilets in the restaurant could do with a mind the step notice on them.