All looked good on the internet and despite it being very expensive and we had to prepay it was not good at all. We got a bathrobe upon arrival with holes in it. No flipflops and we walked around bare feet. The treatments we booked were mkt up to standard. Not that they did not try but the quality wa s poor. Very little effort went into it.
The atmosphere and staff were excellent especially my therapist Zara and the lead waiter in the restaurant he was wearing a blue shirt and slightly older gentleman from Morocco. I wanted to tip him personally but had no cash on me. He exceeded both me and my boyfriend's expectations in his service. The only thing I would say is the maintenance around the building. There was a lot of dead bugs and dust/cobwebs in hallways, lobby's and the pool areas.
Beautiful hotel and gardens, exceptionally clean. We had a spa day with treatments and afternoon tea, very enjoyable all round. The treatments were excellent, couldn't fault anything.