Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1139 reviews
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The massage was lovely and very relaxing… couldn’t fault that. Unfortunately the steam room was out of order, our room was very poorly sound proofed and we could hear other guests in adjacent rooms very clearly and late at night. Breakfast was poor… no fresh fruit, no natural yoghurt, no pastries. Staff in the restaurant were very slow to seat us both at afternoon tea and breakfast.
The treatment was great but I did feel it was rather expensive. There were also last minute changes to the timings of the appointments which impacted my enjoyment of the other spa facilities.
There were 60 steps to go up and down to access our room, and carry our luggage. Luckily we didn't have mobility problems but I don't remember seeing any indication of this when we booked. The food was good but the menu was the same at each meal. The afternoon rea was good.
I had booked a spa day with afternoon tea for my mum & me. When we arrived there was no one on reception. So we carried on to the spa area where are here was a gentleman who gave us our towels / robes & a bottle of water. He gave us instructions on what was where & then I did not see him until about 3 hours later. The therapist was pleasant & the massage was relaxing. Afternoon tea was superb 👌😋. The hotel is situated in a beautiful location. It needs a boost of welcoming vibes & energy.
Absolutely average and horrific value. Was like fawlty towers in there. Spa room was absolutely freezing, music from youtube on a mobile phone far too loud and the massage was like a beginner. My partner could have done a better job. Awful. Sorry to say this as I am. It a moaner.