Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1129 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely location and the main parts of the venue are nicely furnished and decorated. The indoor Spa facilities are in need of some attention - steam room not working and pool side shower out of order. Toilets and locker area/changing rooms could have benefited from a good clean and some regular cleaning attention during the day. Had to ask for slippers. Outdoor spa jacuzzi is fabulous even on a damp March day.
We were pleasantly surprised at how lovely this place was! The facilities are great and the therapists were all very kind. Would highly recommend!
Massage was lovely - no complaints. The facilities however were a disappointment. Shower/changing area very impractical with only 4 changing rooms to get dressed as this is unisex changing area and very little space to move. Paid for a spa package however shower broken in pool area and steam room not in use. Lunch provided also disappointing as drinks ordered which never arrived after informing waiter that we were waiting. Grounds are lovely however unfortunately would not return.
We booked 2 different types of massage and both were given the same treatment. We didn't book a couples massage, we were asked if we minded using the couples room as they had run out of single rooms. It was my daughter and I so it was fine but we didn't get the massages we'd booked for.
Terrible hotel- nothing was ready for our room, we had to keep asking for towels, robes and then we were situated above a party that went on until midnight- not a relaxing spa break at all