The atmosphere was pleasant, only small details I would like to point out
On going to the spa, we couldn’t find anyone for ages. There where things I needed help with and using a walking stick I couldn’t keep going up and down the stairs to find staff
The whole building was a bit difficult as there were so many stairs to get to and from room to anywhere
I really would suggest a small shelf in the shower as there was nowhere to put shampoo ect
We had room 3, lovely room but I kept banging my
We had a really good Spa break. The staff were excellent & it was great value for money. The Spa facilities were really good but would have liked to see herbal tea/other refreshments offered after treatment & comfy chairs. Loved the pool and outdoor Spa. The rooms were very good with double, comfy beds. Shower area had no hooks to hang towels etc & no shelf to put shower and hair wash. One Tv wasn’t working properly & there was a drain smell on one room. The afternoon tea was excellent.
Reception were friendly
Long delay for wine and not very organised but this was likely because of a wedding at the venue
Good food
Massage wasn’t particularly effective (very light tough!) but maybe I’m a masochist 😂
Spa and outside area is very nice!
Evening meal, our food was amazing but I think you should enforce a dress code. Very nice restaurant but people walking in, in their work cloths and track suit bottoms doesn't give it a good feel.
We also got upgraded on our room to room 45 which was to our surprise so thank you for that. However next to us room 44 you put a group of lads who was up partying untill 2:30am which we had to keep banging in the wall! ( possibly the groom)
Jack