We didn't get what we paid for , I booked bed breakfast and evening meal and a treatment this came too £288 , the gentleman I spoke to said I can give you a special offer ," for£300 you can have afternoon tea , so I paid £300 . When it came to the evening meal I had to pay again , they wouldn't listen just insisting I pay with the promise someone will sort it out but never did .shame no going back for me .
Lovely location and the main parts of the venue are nicely furnished and decorated. The indoor Spa facilities are in need of some attention - steam room not working and pool side shower out of order. Toilets and locker area/changing rooms could have benefited from a good clean and some regular cleaning attention during the day. Had to ask for slippers. Outdoor spa jacuzzi is fabulous even on a damp March day.
Massage was lovely - no complaints.
The facilities however were a disappointment. Shower/changing area very impractical with only 4 changing rooms to get dressed as this is unisex changing area and very little space to move. Paid for a spa package however shower broken in pool area and steam room not in use.
Lunch provided also disappointing as drinks ordered which never arrived after informing waiter that we were waiting.
Grounds are lovely however unfortunately would not return.