Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1167 reviews
I had booked a spa day with afternoon tea for my mum & me.
When we arrived there was no one on reception. So we carried on to the spa area where are here was a gentleman who gave us our towels / robes & a bottle of water. He gave us instructions on what was where & then I did not see him until about 3 hours later.
The therapist was pleasant & the massage was relaxing.
Afternoon tea was superb 👌😋.
The hotel is situated in a beautiful location.
It needs a boost of welcoming vibes & energy.
Swedish Massage
Absolutely average and horrific value. Was like fawlty towers in there.
Spa room was absolutely freezing, music from youtube on a mobile phone far too loud and the massage was like a beginner. My partner could have done a better job. Awful. Sorry to say this as I am. It a moaner.
Swedish Massage
Despite the issues re. Change of treatment times last minute and inflexibility to accommodate or provide any solutions, with one member of staff being rude (and not offering any form of goodwill ie credit behind the bar - nothing), we still arrived with a positive spirit to enjoy the day.
Upon arrival there was no one at reception, had to ask for the table outside to be cleaned, no flip flops provided, treatment poor (she pulled black head out with her nails), mixed changing rooms dirty!
Swedish MassageShow all…
Unfortunately the person was sick so throughput the treatment constantly sniffed which was really off putting. The bar staff emptied all the bottles into a nearby bin twice which generated a huge smashing sound completely ruining the quiet, tranquil and peaceful treatment.
Head Massage
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