Such a lovely special place. I would definitely go again. And I would definitely recommend. They have all you need, you’re out in nature and the decor of the hotel is so well thought of. Everything was perfect and I had such a lovely time there. The afternoon tea was lovely and I really had a great day. Can’t wait to go back. My new favourite place.
We had a nice enough day but probably wouldn’t go back. A few disappointing things like unhelpful reception staff and no one on the spa reception all day so we had no one to ask about treatments etc. The changing rooms are mixed, very basic and not very clean. The steam room smelt fishy so we didn’t go in. The sauna, pool and afternoon tea were all great.
I had the most awlful experience here at Guildford manor!
When I booked the packed for a 2 night stay I was entitled to afternoon treatments formyself and my mum.
Yet we wasn't down for afternoon tea, the staff was adamant we wasn't on the list that it had already been paid for in our package! I had to show proof that it was indeed under the package that I had booked!
Very disappointed with the outcome.
No treatments was done for me or my mother, and a poor service by staff. Won't be recommending
Really nice Hotel and Venue. Food was excellent (Afternoon Tea and Breakfast). The Spa changing rooms were not really up to scratch, floor awash and 3 changing cubicles all busy! Some aspects of room maintenance also required attention (safe combination lock was missing 1x battery and was inoperable, bedside light u/s). We did not report these 'niggles' to reception as we only stayed 1 night. Overall our stay was very pleasant.