Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1146 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.The treatment was great, but the spa area was run down, steam room not working and a side of the pool coming away. Sun loungers filled up fast, jacuzzi was always over crowded. The hotel needs better management. I had booked prosecco for the room, it wasn't in the room. We had to request robes, they had run out of slippers. Service in the restaurant was questionable (a waiter dropped cutlery on me and didn't apologise). It has the potential to be a lovely hotel but staff need better training.
Swedish Massage
A great way to spend a gloomy winter afternoon. Nice quiet spa and a delicious tea.
Swedish Massage
After rushing around to get the robes the masseuse was late by 10 minutes, no apology given and only provided a 40 minute massage not 50 minutes. During the massage the masseuse asked how much pressure to apply, soft, medium or hard. My wife said medium but after a few minutes realised that medium wasn’t hard enough so asked for the pressure to be increased to which the masseuse did for about 2 minutes then reverted back to medium pressure. My wife asked again later on to apply more pressure but
Head Massage
We really enjoyed the experience of hotel and massage treatment. But after dinner we felt there was no bar lounge area to relax in. The lounge available was cold and had no bar. No atmosphere.
Couples Massage
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