Pleasant stay for an overnight spa break. Receptionist could have been a bit more friendly and welcoming. Got confused about the time of our treatments and afternoon tea but got it sorted in the end. No clear instructions on where our room was, the spa or anything else. Room was clean and adequate with modern bathroom and nice views overlooking the grounds. Spa facilities were good and massage treatments totally relaxing. Restaurant unaware of our booking for afternoon tea but got it sorted.
The Spa afternoon with massage and afternoon tea was pretty good. I’d read the hotel reviews and didn’t have high expectations but it was absolutely fine. Arrival was easy, given robe and towel (both could be larger and I’m a size 10). Changing room was clean with lockers (£1 needed but manager lent the £’s required), shores and hairdryers. It’s shared women/men. The pool wasn’t very warm but steam room and sauna fab. The indoor jacuzzi also good. We didn’t try the outdoor jacuzzi but looks huge
Such a lovely special place. I would definitely go again. And I would definitely recommend. They have all you need, you’re out in nature and the decor of the hotel is so well thought of. Everything was perfect and I had such a lovely time there. The afternoon tea was lovely and I really had a great day. Can’t wait to go back. My new favourite place.
We had a nice enough day but probably wouldn’t go back. A few disappointing things like unhelpful reception staff and no one on the spa reception all day so we had no one to ask about treatments etc. The changing rooms are mixed, very basic and not very clean. The steam room smelt fishy so we didn’t go in. The sauna, pool and afternoon tea were all great.
I had the most awlful experience here at Guildford manor!
When I booked the packed for a 2 night stay I was entitled to afternoon treatments formyself and my mum.
Yet we wasn't down for afternoon tea, the staff was adamant we wasn't on the list that it had already been paid for in our package! I had to show proof that it was indeed under the package that I had booked!
Very disappointed with the outcome.
No treatments was done for me or my mother, and a poor service by staff. Won't be recommending