The hotel could offer so much if just better organised.
From forgetting to prepare our twin room, to offering afternoon tea instead of lunch ( chef poorly / totally get that) but when we were having our spa treatments. When we got to the spa no one provided an induction / showed us the facilities.
My massage with Tania was very good but my friends, and it was her birthday treat, was not. Therapist unable to speak English so areas needing support were not addressed.
We really enjoyed our morning SPA experience at Guildford Manor. It is a beautiful hotel with lovely atmosphere. My therapists was great (a Spanish lady) and my husband and I really enjoyed just relaxing by the pool and getting into the jacuzzi and steam room. Lunch was fantastic and we were served by a lovely waitress that suggested drinks and was very accommodating to our dietary needs (my husband is vegan and I have some allergies). Overall, a great experience that I can't wait to repeat!