Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1304 reviews
The room was dirty, small-no air-cond, with a fan, noisy, travelodge/premier inner better
Spa very dated, dirty
Staff (male receptionist) rude, service terrible
Food -mediocre
We paid near £600 for 4 nights for 2 persons, absolutely horrific
Did a treatment, the girl is inexperienced, I am trained in beauty, charging £61 after discount for 50 mins, I expected someone who knows the trade.
My room has spider the size of a 50 p for 3 nights, one I managed to move it but the other stay till we left.
Deep Tissue Massage
No problem with the therapist but the treatment is basic and the charge is high. No justification to the price as there is so deep cleanse of skin.
Swedish MassageShow all…
Nice place to chill out .nice staff .breakfast needs more attention have to wait 15min for the buffet to get topped up . Why no fruit ?
Dinner: i ordered fish n chips ,the fish was half batter 🤔 had to send it back . Management in evenings need sorting out. Shouldn't have sent the fish to me looking like that !!
Swedish Massage
Overall we had a lovely time. However the staff seemed unhappy to work there, they were all polite but lacked energy and movation. At breakfast there was one lad working the floor all alone with alot of guests in the dinning Hall. We requested an early check in to which was £15, the room wasn't made up so we complained and we got given a new room. However the views were stunning and the food was lovely.
Deep Tissue Massage
This was a good hotel and value for money, however we felt the place lacked attention to detail. Possible lack of staff but no excuse. Woke up and came down for a drink in the morning and still left out on the patio area was all last nights drinks and bottles, that should be clear the night before. Dinner I choose the steak and had to ask for a steak knife. We were in room 8 and was surprised by the lack of privacy in the bathroom with no blind or curtains on window, frosted glass but even so
Swedish MassageShow all…
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