Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
Check availability and book onlineReviews are written by customers after their visit.
1122 reviews
The venue overall was fairly new and my favorite part was the outside hot tub! That really made the stay! So lovely and spacious and great to be outdoors and away from main hotel. The hotel seemed to be understaffed however, Every time I needed something, had to wait until someone came back to the front desk. Considering it's a spa hotel, weren't allowed to wear robes for breakfast. Dinner menu I felt was very limited in terms of veg options.
Swedish Massage
Changing room let our experience down it didn't feel SPA like really dated no shampoo / shower gel in the one shower, no hand lotion and towels were very small and old. Sorry but on a SPA day you would expect these. Also Changing room was unisex which was a shock. Staff were lovely and afternoon tea was great, I will go back x
Swedish Massage
Right music and atmosphere fir a lovely relaxing treatment thank you
Couples Massage
I got email asking to rebook due to short staff, fair enough. I rebook, get confirmation email. Day before, I get the reminder of appts. But the evening before, junk mail saying they don't do Biotec anymore and I need to call. I speak to hotel, they then inform me that the appts aren't going ahead bc it was a provisional booking-no evidence of it being provisional in emails! I ask for a refund as I have been messed around, they refused and somehow can then give me the appts at the time I booked.
Deep Tissue MassageShow all…
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