Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1092 reviews

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Written by our customers, so you know what to expect at each and every venue.
Dreadful Hotel. Service in restaurant was dire, both myself and friend had a bad stomach after our meal. The room, I couldn't sleep because of a banging noise all night intermittently outside on the wall to our room. Reported to the night manager who did not report it to the day staff. The facial was very nice and our therapist was Andras he was very good. Will not be going back. The breakfast was awful.
Great hotel an Nathan went out of his way to ensure a great stay .
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Me and my Partner had a spa day with lunch it was very relaxed and friendly staff were lovely and my Swedish massage just topped it off we are back again on 18th December looking forward to it
Had a really enjoyable time. Gym well equipped. Shame steam room wasn't working. One of the beds by the pool was broken. Indoor jacuzzi a little cool and the outside one e had to clear of leaves. Restaurant lovely, welcoming staff at dinner and breakfast. Food beautifully presented and tasty. Corridors heading yo the room were very cold but the bedroom was of a good temperature. Comfy bed despite the poor quality pillows. The hot water took so long to come through, ended flooding the shower
Generally satisfied with our stay, however on Saturday morning we were told all spa facilities were open (per advertised opening hours) but discovered the steam room was out of order and had to wait until nearly 10am for the outdoor thermal spa to be opened. On Sunday we were told the same but discovered as well as the above, the inside jacuzzi had not been switched on and had to wait an hour for this and the thermal spa to be switched on.