Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1139 reviews

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The venue was unique and quirky, the food slightly pricey but well presented and delicious. Spa facilities were great, particularly loved the outdoor heated pool. 2 staff (reception and restaurant) needed client service training but over all most were great. Particularly Losheen( ?spelling) who delivered the most soul nurturing massage and Elliott in the dining room who's friendliness, engagement and sense of humour were appreciated. Definitely worth another visit or 2
Facial was lovely, facilities lovely afternoon tea below average.
Couldn't really fault our spa break. The staff were really friendly and helpful, the rooms were really comfortable, the hotel was clean and in great condition and the food was amazing. My only slight issue was the massage was slightly late starting and there was no relaxing music for the first 10 minutes in the room and the lighting wasn't as relaxing. However I think this was the exception as we've been here for massages before and didn't have these issues.
This massage was mediocre at best & definitely not a deep tissue. The whole experience was a bit odd & just felt unprofessional. When I arrived they seemed surprised I had a booking & my therapist was 15 minutes late. The towel to cover you was slightly damp & the chair to put your stuff was full of towels. Then the massage was honestly weird. Like long strokes & just not at all what I would class as deep tissue. I think I was unlucky as sister had a great Swedish massage at the same time.
It was a lovely surprise it was so wonderful.
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