Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1385 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very disappointed all round. Reception welcome and departure was very cold. Had to ask for everything! No one to greet you at the spa area! Tiny towels, dressing gowns need upgrading and ones that fit. Outdoor Jacuzzi was very gritty, changing rooms dirty and full of water. Treatment rooms could have felt more cosy, the towels you laid on, where very crunchy and not soft or large enough and a cold room. Overall I wouldn’t return or recommend!
The visit started badly as we were 4 individuals and had been given rooms with double beds. Reception was very offhand and dismissive and unable to help. We slept on the floor. However we never saw the unhelpful receptionist again and the other staff were all delightful and made the overall experience very pleasant.
I had a lovely body wrap with Clo. She went over and above what I expected and made my visit really memorable
Great experience, lovely place, excellent lunch.
The staff and service around the hotel were average