Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1303 reviews
Really nice spa experience. The outdoor jacuzzi is definitely the highlight of the spa. Unfortunately the sauna was broken during our visit. The staff were very friendly and helpful. We had a slight issue with the package we booked with saying robes would be provided but the spa said they weren't. They ended up very kindly not charging us for the robes. The afternoon tea was very good and the room comfortable and tidy. The Swedish massage was great, would 100% recommend if visiting.
Swedish Massage
Although at first glance the venue looks great, look beyond that and you find a tired hotel in need of some TLC. The entrance has a faded and peeling painted wooden facias, the room we were in had wallpaper which stopped about 12" down and was bare behind the wardrobe.
When booking the venue and treatment, I was verbally told that this would be on the day of arrival at 16:00. When checking in circa 15:30 to be ready for this, we were advised that the treatment was for 16:00 the following day.
Swedish Massage
We had lots of issues with the spa, timings, afternoon tea etc. I did try reaching out to the spa whilst this was happening but recieved very poor responses and still have not had the issues rectified.
Swedish Massage
The morning was lovely. It was not busy, the outdoor spa pool in landscaped garden was so relaxing. All the staff were welcoming and professional. They accommodated a change in timings so that my husband and I could have our treatments at the same time. The lunch was delicious. A really relaxing and enjoyable morning.
Swedish Massage
Guildford Manor Hotel was a lovely place for us to visit for a spa break. The room was spacious and clean and the spa was easy to navigate and enjoyable. We all had a 50mins Swedish massage for our treatment although had differing experiences with different therapists. One of us had a good massage and the other two of us didn't find it as good as others we have experienced. The afternoon tea was fantastic and left us feeling full, as did dinner and breakfast. Overall a lovely stay.
Swedish Massage
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