Reception area of the spa not manned and not set up to have a quiet relaxing time between treatments. Music was a pop and rock playlist!
Only given one towel - not a big towel and once wet from swim, no way to get a new towel.
Pool and steam rooms clean. Couldn’t work out how to use the indoor jacuzzi and no one available to ask.
Outdoor jacuzzi was excellent. Water warm on a cool October day.
Afternoon tea good, could have been offered more sandwiches.
Sonia our therapist was great!
The reservation manager William handled our booking extremely well.
Roseanna provided excellent massages and was very professional and courteous.
We have recommend the venue to our friends after our fantastic experience.
Many thanks,