We had a lovely time. The spa was lovely and relaxing. It is very clean.
Our room was lovely and exceptionally clean.
The grounds are beautiful, and the view from our room was amazing.
We had afternoon tea and it was very nice.
The hotel and the grounds are well managed and well kept.
The staff were all very helpful and friendly.
Would definitely recommend and I will be returning in the near future.
Was booked in with the same person for two treatments
Massage was changed to a male without pre consultation
Did nothing wrong but was not what i expected, I would’ve had a massage if I’ve
Felt uncomfortable
From start to finish not a pleasant experience. This is not a fpa it's a low budget hotel with next to no staff with a pool and gym . No staff reception staff at all .No female staff all male on hotel reception bar and restraunt no one knew what to do or where to go as the spa was completely unmanned . The changing rooms are unisex with the door wide open and only 3 cubicles disgustingly dirty. My therapist actually massaged me one handed while texting on her phone it went off 4 times AVOID !!!
Jack (think that was his name) was excellent! Listened to where I said my problem areas were and he did an amazing job!! I feel much better after he worked his magic. Would book with him again
After a beautiful massage we had high tea booked in. We were welcomed by Muhammad who was very funny and made a very warm welcome to us. Service was fantastic with food served in short time. The tea was perfect and couldn't ask for more. Will be coming back from my hen do!!