Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1323 reviews
ABSOLUTELY NO COVID PRECAUTIONS. No masks, no distancing, no sanitiser and no extra cleanliness.
I was sold a spa day and was refused it and had to leave by 130.
We were not shown round at all and had to wait and nag for robes and towels. No warning of unisex changing rooms (I had no problem with it but think it should be mentioned to everyone).
I am very much a glass half full person but this was shockingly bad. Impossible to get refund. I was ripped off.
Swedish MassageShow all…
We enjoyed our stay and the food in particular was exceptional. However there was hair on the wall in our en-suit when we arrived and the toiletries like shampoo hadn't been replenished in the room when we arrived. When hand washing has never been more important, we were pretty shocked that there was no hand soap in the room. On this topic, while there were signs telling guests to wear a mask, we were among the few who actually wore them, and this wasn't enforced by staff. Could be much better!
Couples Massage
One lovely spar and treatment. Will be back again next year
Swedish MassageShow all…
good: therapists, treatments, treatment rooms were lovely, and the lunch was really good. Couldn’t fault the staff and the general areas. The hot tub and steam room were nice too although the sauna wasn’t working
not so good: the changing facilities were really not up to scratch. MIXED showers and changing area 😱 which was grim. Hairdryer was terrible and nowhere to plug my straighteners in or sit to do my makeup (had i wanted to do that, in front of half naked old men). The pool was freezing.
Swedish MassageShow all…
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