I have been coming to Aqua Roma spa for 15 odd years before the hotel changed and when you could just book to use the facilities. Now this has to include an afternoon tea. It's a shame the spa facilities cant be booked on their own. I enjoy coming here although I would prefer separate male and female changing rooms and lockers that dont require a £1 coin to operate. I think this should be communicated before arrival as most people dont carry cash anymore.
The high level of customer service from the staff here was really noticeable. They were so helpful, polite and friendly without being intrusive. The surroundings were lovely and the food was great too. Will definitely return!