Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1084 reviews

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Written by our customers, so you know what to expect at each and every venue.
Relaxing time. I'm glad we visited when it was quiet as I can forsee their being a bit of an issue in peak times to get showered & changed. It's also a unisex changing room which doesn't bother me however could be a problem for others & to suggest you can change in the toilet would then deny someone from using that facility if they were desperate. Treatment & therapist was lovely, but would have been nice to have had a longer towel over me as my feet were exposed during my facial & I'm short.
The overall experience was great. However, the outdoor pool area was not at a high standard. I appreciate it isn't summer but dirt and red cones are not expected. No cushions on the beds indoors either. The plant pot in the waiting area was cracked and spilling dirt. I did not know until the end of my stay that there were flip flops available to use as this wasn't explained so I was barefoot instead. The facial made up for this as it was amazing!
Me and my friend had a good relaxing time. Particularly massage and facial treatments were really good and worth the money.
We had a lovely relaxing day and a lovely afternoon tea,was one of the best !
Reception check in excellent, spa and staff excellent. Restaurant service needs looking at, never do you go anywhere and order drinks, and food at the same time, this wasn't good. Then at evening dinner we were told we had a two course prebooked meal, we didn't but wrong info doesn't help. Then getting the bill to sign to put on our room, after 40 minutes we decided to stand and leave, did pay though as added to the room
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