Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1084 reviews

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Written by our customers, so you know what to expect at each and every venue.
Absolutely terrible experience! This place is more like a bar than a spa. My husband and I are newlyweds and decided to take a relaxing spa break and ended up checking out at midnight and never completed our stay. The indoor and outdoor jacuzzi were packed toe to toe with drunk individuals from 8am to 9pm literally 'plastered' individuals. Risk of drink drowning, rowdy crowds & I was told "this isn't a Muslim environment & this is what we do" by hotel management. Disgusting attitude!!
I found the treatment very relaxing and well executed.
This was an enjoyable 2 night stay. The hotel is nicely presented with tasteful decorations. There are several areas to sit in comfortable chairs to enjoy the view of the garden and read a book. The hotel does not have a lift and there are rather a lot of steps to negotiate to enter the hotel and to navigate around the hotel to the rooms including the dining area, so may present a problem for anyone with mobility issues. My bed was comfortable and the room was clean.
Poor shower facilities, water dribbled out Hairdryers so old I couldn’t dry my hair and we were going out for dinner No plugs for straighteners
Lovely massage. The treatment time and therapist was changed as the original one was unavailable but the spa were apologetic and reorganised it for me. Very relaxing despite the delay.
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