Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1118 reviews
The head, back & neck massage was lovely ... she listened to my request (no pain) and i found the experience really relaxing. Was a shame a robe was not offered as I found the towels provided very small so walking from the reception to the treatment room (upstairs) was a little uncomfortable.
Treatment by Nayra•Head Massage
This was the second time that I have been to do this experience. I would say that it wasn't as good as the first time unfortunately.
We weren't greeted with the same hospitality as before, and it was harder to get the staffs attention when needing something.
The treatment was cut a little shorter in time than it was meant to, but it was a pleasant experience.
Swedish Massage
I found the changing room messy with water all over the floor. Slip hazard. Towels were far too small. This was a communal changing room. My massage was excellent though floor in the room was messy and towels were of poor quality. Afternoon tea was again excellent.
Swedish Massage
I feel the hotel is letting themselves down, it did not feel as though we were being pampered.
The therapist Fiona was excellent,
The food in the restaurant was excellent
A spa day should be an opportunity to be pampered, this is not what happened.
They need to offer some extra touches perhaps a glass of fizz on arrival or juice, free tea/coffee, biscuits or pastries.
towels were too small and not soft.
No spa receptionist
facilities felt tired not welcoming.
shame will not book again.
Treatment by Fiona•
Swedish MassageShow all…
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