Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1085 reviews

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Written by our customers, so you know what to expect at each and every venue.
Our stay was EXCEPTIONAL in every way. We will definitely return without hesitation.
Room not available due to mix up (these things happen). Room was found but unsuitable - looked like janitor room - small/dark with buckets/mops outside window (level with outside patio). Did not feel safe to have window open as anyone could get in. Air con not working. Drain/filter in room made v loud noises. I was told could change rooms if paid more! I said not ok as I did not cause room mix up. Manager heard saying “tell her no more rooms”. But receptionist found suitable one for me.
The staff in the restaurant didn’t have a clue how to run a restaurant. Dinner came out before our drinks after asking twice. Wanted to have another drink but bill came to table without asking for it. Also service charge was a joke!
I wasn’t told to chose 2 courses for lunch not 3 included in my spa package
very nice looking interior, building and grounds
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