Disappointing experience, however therapist was good. Poor sign posting in hotel, the hotel is dated and badly need of updating, staff not trained, spa not manned, garden furniture was broken and layered out poorly, with limited shading. The changing rooms are inadequate, the toilet door was broken, a guest cut her finger on the toilet button and was in adequately dealt with, unisex changing rooms, not enough cubicles, ants in the lockers, musty smells pool, water cleanliness inadequate.
Everything about our day was really lovely.
The treatments were excellent and the amenities very good.
The afternoon Tea was delicious.
I would recommend the Spa and afternoon Tea experience .
Thank you.