Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
Check availability and book onlineReviews are written by customers after their visit.
1087 reviews
My therapist was amazing so lovely, kind, patient and the massage was just perfect.
The food was so delicious and very well presented
Staff were friendly and accommodating
Will definitely return
Thank you
Head Massage
We had a 3 night package which was good value, but the stay could have been improved by a few things. Whenever we asked for things, like clean towels, a room clean or change to use spa lockers, staff reacted either with confusion or abruptness, as if we were being too fussy. We only asked for things as stated in the hotel brochure.
Lovely views and surroundings, spa facilities a bit tired but nice enough. Pool and jacuzzi cloudy though. Restaurant and breakfast buffet pretty good. Massage good.
Swedish Massage
The massage experience was great and was relaxing. There were areas of the hotel and spa that required some tlc. There appeared to have been a higher standard to the hotel historically but has not been maintained. Lots of small parts of the decor need repair and the standard of cleaning was average to poor in a few areas.
With an improvement to the set up and repairs here and there, the experience staying here could be greatly improved. It is a lovely setting with some beautiful grounds.
Swedish Massage
The twin room offered was poor quality & bed linen was tired & torn. Alternative room offered which was more acceptable.
Treatment was good although staff were rather disorganised and no-one seemed to be managing booking system.
Restaurant was also rather short staffed and erratic although food was good.
Overall, the spa has potential however I’m not sure we would return.
Swedish MassageShow all…
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