Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1087 reviews

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Written by our customers, so you know what to expect at each and every venue.
Hotel didn’t look like the pics on the website! Scruffy grounds, basic, tired rooms. Lots of mistakes with bookings etc. Pleasant staff but seems like there aren’t enough to run place efficiently - long queues for desk at times and staff seem stressed. The restaurant was great with warm and helpful staff and good food. Spa treatment was wonderful - Shame the rooms/grounds/service let it down
Room not available early enough to take full advantage of spa . room cold on arrival.shower hard to control.Receptionist not very friendly
Over all a fantastic spa deal break. Room was a bit noisy (next to the boiler) but the manager was very apologetic. The facilities, particularly the outside jacuzzi, were good and the afternoon tea was delicious. Breakfast hot food wasn’t that hot but good variety and no queues at the early sitting. Swedish massage was wonderful, although dropping of the gym weights was a little disturbing. Still overall a fantastic venue for a spa break and I’d recommend.
The spa was excellent! Andrew who was on the front desk was so courteous and helpful. We had a lovely time in the steam room, sauna and pool. I had a facial with Alison and fell asleep during the treatment I was so relaxed. My partner had a Swedish massage with Maxine and he felt so refreshed afterwards he can’t wait to come back.
Annie was amazing. Best massage I have had in the UK! I came out feeling relaxed and tension free.
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