Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1087 reviews
The Spa and pool area were dirty, the water was filthy. The changing rooms are mixed with only 3 cubicles one with a broken lock. Not enough lockers, some with no doors. The 2 showers are a joke, the water just dribbles out. The changing rooms also smell of raw sewage. When I complained about these issues. I was met with 2 male managers who just wanted me to stand in my swimming costume in the reception area and argue with them about everything with no resolution. Very disappointing!
Swedish MassageShow all…
A really nice get away! Enjoyed the treatments we booked and everyone was super friendly and helpful. :)
Swedish MassageShow all…
This was such a disappointment. It is NOT A SPA more a Health Club.
Changing rooms are UNISEX and tiny… not comfortable at all. Not enough lockers, showers or changing space.
We didn’t use indoor jacuzzi- water was cloudy and dirty… put us off the swimming pool.
Steam room smelled - needs a good scrub.
Saving grace was the outdoor jacuzzi.
Massage was amateurish. No consultation beforehand. Temp staff rushed and no knowledge of facilities.
Afternoon tea not high standard
Swedish Massage
I booked this spa treat as a present for my daughter. We had a great day and would certainly come back. The venue is gorgeous the staff could not be more helpful The lunch menu was the best I have ever been offered at a spa the food quality was amazing. Just a few things that I hope they will not mind as constructive feedback. More changing rooms are needed, warm towels in treatment rooms would be great, I had a great day thank you!
Swedish Massage
We visited for a friends birthday and had an enjoyable stay. The afternoon tea was lovely, staff were accommodating, breakfast was nice and really enjoyed my massage.
Swedish Massage
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