Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
Check availability and book onlineReviews are written by customers after their visit.
1083 reviews
The spa is simple but nice enough. The head, neck and shoulders was more of a back manage but very very relaxing. Tim was nice and the therapist was polite
Treatment by Venus•Head Massage
Perfect break. I would have wanted more pressure but the treatment I received was very therapeutic
Treatment by Venus•Deep Tissue Massage
The customer service here is terrible. I was miss sold a service which I booked in advance and turns out they do not offer. I was not informed of this at start or end of my treatment but it was clear I did not receive what I paid for. I raised this with the staff on the day and called many times afterwards to get some form of refund. No body ever called me back but I can see they removed some treatments from the website. I raised two complaints since and no body is responding. Bad experience.
Treatment by Therapist 1•Classic Facials
We had a great time but have been there before and service was different …I think this time was under staff
Treatment by Therapist 1•Swedish Massage
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