I felt the venue was pretty cold and the massage staff were very serious and wooden.
Getting to the treatment room from changing rooms was a freezing experience sadly. The treatment room was pretty cold too. The pool outside was lovely warm but the jacuzzi and pool was like warm which got me compared to other health spas enjoy was cold.
Sadly I did not enjoy the experience as much as we was expecting to.
The venue however was located in a nice area.
Massage wasn’t relaxing & forceful. Worst I’ve ever had. Disappointing.
Spa area had tables & chairs everywhere. Not very inviting.
Treatment room was next door to someone’s bedroom, dirty, towels were old and music kept cutting out like it was playing on an old hifi.
Needs an urgent revamp and staff to go on a training course.
A great facial with Zahira . We were able to agree the products beforehand, as I have a Truffle Allergy, they were really helpful.
Likewise as I was heading to a wedding they were helpful not getting oils in my hair.
Would recommend and go there again.