Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1087 reviews

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Written by our customers, so you know what to expect at each and every venue.
The massage was good but the therapist had a cold and was sniffling and coughing. My friend and I came for a wellness, healthy experience and being in a small room with someone that had a terrible head cold felt horrible. I found myself holding my breath!! She is a good masseuse but I couldn’t enjoy the experience at all. Neither could me friend. The spa had no one at the reception so we couldn’t get cups for water (there weren’t any), or towels. We had to make do with one tiny wet towel.
Manor looking run down,maintenance needed…food very poor and no atmosphere
I was really impressed with the value for money. The hotel was small but very well presented and clean. The staff were all very polite and attentive and a little more personable than large hotels which was lovely. The spa facilities were all working well and perfect for our needs. I’ve been to a lot of spa days only to turn up and the sauna or steam room is out of action. Massages were great and the environment was nice and warm. Afternoon tea was lovely and and the bar was beautiful.
Afternoon tea and massage treatments lovely. Andrew the receptionist at the pool wasn’t prepared - gave us robes and wet towels. The changing rooms were filthy and the laundry piled up. Pool was nice and outdoor hot tub fantastic. Our therapists were great.
The spa was lovely, especially the Vitality Pool - we spent nearly an hour in it, pure heaven. The other facilities were very good too - the sauna, steam room, jacuzzi and swimming pool. The gym was well equipped, the only negative was that the changing room could have been cleaner, and seating improved, as the floor was quite wet! The Afternoon Tea was scrummy, a lovely end to a lovely day.
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