Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1087 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely grounds
Changing room and shower facilities very poor . There should be tea / coffee / hot drinks facilities.
Nice massage
I have booked this spa break as a treat on my birthday. I wanted to spend the day relaxing and the spa. The massage was great and the pool, jacuzzi, sauna and steam room just what I wanted. That being said, the afternoon tea was far from great. The dining room was empty and it looked unkept. I was greeted by a bored non smiley waiter. He quickly went through the menu and I checked with him if they had my ‘vegan and gluten free’ details noted. Some food had gluten and it tasted old.
Really unfriendly/rude staff, given I'd paid extra for an earlier check in we still had to wait over half an hour. There was no where to sit while we waited for our room, the only place to get a drink was the restaurant which wasn't open at the time we arrived. The massage wasn't particularly good & it was obvious that the earlier filled in forms were not read! There was a hen party that afternoon/evening and there was a lot of wine bottles and glasses around the pool area.
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