Started off well, with consultation and the hairwash and conditioning treatment was fine. But, the haircut itself I felt was very rushed and poorly executed - person cutting my hair seemed distracted (and pressured) by the client next to me who was waiting for her dye to be washed out (he told her 5 more minutes when he was halfway through my cut). Blowdry was rushed as well and I didn't even realise he was 'finished' with me till he asked if I wanted hairspray - had to ask him to cut my fringe and to take more weight off the back... (which seemed to fluster him and upset the client next me). My appointment was booked in for 50 minutes - but was more like 30! Left the salon, feeling very unhappy and a bit upset so I won't be going back.
I asked for something quite specific with the colour and my hair was given a lot of consideration before dye was put on it. I was given exactly what I asked for, and was very satisfied with the treatment. The cut was also very well done.
Olivia was fantastic and checked up on me frequently. The colour was good but I had to wait as it wasn't in store. Coffee was excellent. Overall I am pleased with my hair.